Sky Silk
Introducing "Sky Silk" 3pc
Package Includes:
Shirt ( RawSilk )
.
Trouser ( RawSilk )
.
Dupatta ( Organza )
Essence Wears aim to bring your imagination to life through our custom made outfits tailored to your unique preferences within your chosen style and taste, guaranteeing flawless stitching ensuring your satisfaction every time.
Disclaimer: Color may little vary due to Camera Lightning or Mobile screen settings.
Return Policy
Overview
We want you to be completely satisfied with your purchase. However, our return policy is specifically designed for damaged products only.
Return Eligibility
Your product is only eligible for return if it arrives damaged. To qualify for a return, you must meet the following requirements:
Key Requirements:
- Product Condition: The item must be visibly damaged upon receipt
- Time Limit: You must share a video of the damage within 24 hours of receiving the parcel
- Video Evidence: The video must clearly show:The damaged productThe packaging conditionUnboxing process (recommended)
How to Initiate a Return
Step 1: Record a video showing the damage within 24 hours of receiving your parcel
Step 2: Share the video with our customer support team via:
- Email: essencewears1@gmail.com
- Our website portal
Step 3: Our team will review the video and approve/reject your return request
Step 4: Once approved, we will provide you with a return shipping label and instructions
Important Notes
⚠️ Claims after 24 hours will NOT be accepted
⚠️ Returns are limited to damaged products only — normal wear, change of mind, or size/color issues are not eligible
⚠️ Video evidence is mandatory — returns without video proof cannot be processed