Livia
Introducing "Livia" 4pc Semi Formal Maxi Dress
Package Includes
Shirt
.
Inner
.
Trouser
.
Dupatta
-------------------------------------------------------------------------
Fabric Details
Shirt : Moon Light Fabric
.
Inner : Shamoze Soft Silk
.
Trouser : Shamoze Soft Silk
.
Dupatta : Crinkle Chiffon
For Order DM, Call or WhatsApp us: 03357905852
Note: 1)Wash light Colors Separately 2) Do not bleach 3)Do not twist/wring 4)Warm Iron to sequined 5)Bless and delicate Fabric 6) Do not dry in direct Sunlight .
Disclaimer: Actual Colors of the fabric may little vary from the colors being displayed on your device.
Return Policy
Overview
We want you to be completely satisfied with your purchase. However, our return policy is specifically designed for damaged products only.
Return Eligibility
Your product is only eligible for return if it arrives damaged. To qualify for a return, you must meet the following requirements:
Key Requirements:
- Product Condition: The item must be visibly damaged upon receipt
- Time Limit: You must share a video of the damage within 24 hours of receiving the parcel
- Video Evidence: The video must clearly show:The damaged productThe packaging conditionUnboxing process (recommended)
How to Initiate a Return
Step 1: Record a video showing the damage within 24 hours of receiving your parcel
Step 2: Share the video with our customer support team via:
- Email: essencewears1@gmail.com
- Our website portal
Step 3: Our team will review the video and approve/reject your return request
Step 4: Once approved, we will provide you with a return shipping label and instructions
Important Notes
⚠️ Claims after 24 hours will NOT be accepted
⚠️ Returns are limited to damaged products only — normal wear, change of mind, or size/color issues are not eligible
⚠️ Video evidence is mandatory — returns without video proof cannot be processed